It is our mission to keep developing the service and help coaches and clients get more value and create more impact. If somethings is not working perfect or you would need something different to do your best work, we'd love to get your input.
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Updated: January 18th 2019
In this Agreement:
“Client” means a user of the Service who identifies as a client or potential purchaser of coaching services through the Website.
“Client Company” means a Client who is a company, association, organization or other legal entity other than a natural person.
“Coach” means a user of the Service who identifies as a provider of coaching services through the Website.
“Coach Company” means a Coach who is a company, association, organization or other legal entity other than a natural person.
“WRX Company” means WRX Company Ltd, a limited company incorporated according to the laws of Finland with the company id 2844494-9 and VAT id FI28444949.
To use the Service as a Client, you need
To use the Service as a Coach or Coach Company admin, you need
To use the Service as a Client Company admin, you need
Coaching made simple. Easy to use, freedom to choose. Coaching WRX is a safe and secure service which enables professional coaches to sell and deliver coaching services online. The Service has been developed by professional coaches for professional coaches.
For Client: Coaching WRX makes your life easier! Coaching WRX is a free and safe service to get coaching support for your growth. You can easily find the right coach, buy coaching services, book sessions, join virtual sessions, register for trainings, see your progress, chat with the coach and keep your session notes safe, anytime, anywhere, online.
For Coach: Coaching WRX makes your life easier! You will have more time to enjoy life and get more sales and impact. Coaching WRX is your important step to GDPR compliance. You can, with your own brand look and feel, easily and safely offer your services, create contracts, define your working hours and allow clients to book and reschedule online. You can serve wider clientele by delivering your services with virtual tools and you can save your session notes in a data secure service and follow up the progress of your clients. Coaching WRX also offers several useful business tools at your service. Coaching WRX works for you!
The Website and Service are owned and operated by WRX Company Ltd.
If any questions please contact our customer support: email@example.com.
Coaching WRX can ONLY be used for Coaches and Clients to find one another, enter into service relationships, make and receive payments and receive and perform coaching and training services.
This Agreement governs your access to and use of the Website and Service, and any software provided on or in connection with the Service.
We develop our Service constantly to make it even better. We want you to understand that these terms are updated time to time and your right and obligation is to read these once in a while and check if you are still ok with them.
You can always find the latest version of these terms on our website: https://coachingwrx.com/en/terms You can find the update date at the top of the Agreement. If you continue using the Service you are agreeing to the updated terms.
Any use or access to the Service by anyone under 18 is strictly prohibited and in violation of this Agreement.
We also use third party applications to be able to provide our Service to you. For example to offer the possible for you to host virtual meetings or webinars, we offer connecting Zoom to your Coaching WRX account. You can find their terms here: https://zoom.us/terms
By agreeing to our term you also agree to their terms. If you mess up with their terms you are responsible directly to them. We are not included. Common sense and conventional use of the Service doesn’t get you in any trouble with third parties or with us.
If you share any links or other content please check that you have the right to do that. If you mistreat someone’s user rights you are again responsible to the third party (them) not to us.
Simply said you are responsible for your actions.
If any part of this Agreement is considered not ok by a real court, the rest of the agreement is still ok. And we will fix the terms immediately, since we want to do things right.
Coaching WRX is not giving up any rights on any of the terms. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Coaching WRX’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.
You may not use, or encourage, promote, facilitate, or instruct/induce others to use, the Website or Services for any activities that violate any law, statute, ordinance or regulation; for any other illegal, fraudulent, harmful, or offensive purpose; or to transmit, store, display, distribute or otherwise make available content that is illegal, harmful, or offensive.
You are expected to use the Website and Service for their intended purposes as described in section 3 above and you may not use the Website and Service in contravention of their intended purposes.
Because we respect the rights of others and data privacy, you agree that any user content that you post, does not and will not violate any law or infringe any rights of any third party, including without limitation any IPR’s, publicity rights or rights of privacy.
For the purposes of this Agreement, IPR (Intellectual Property Rights) means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.
We reserve the right, but are not obligated, to reject and/or remove any user content that we believe, in our sole discretion, violates this Agreement or violates our general guidelines.
As a client, you are NOT allowed to
As a coach, you are NOT allowed to
You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. You must notify WRX Company (firstname.lastname@example.org) immediately of any breach of security or unauthorized use of your account.
WRX Company will not be liable for any losses caused by any unauthorized use of your account. When creating your account, you must provide accurate and complete information.
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by WRX Company without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
As a condition of your use of the Service, you will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any Coaching WRX server, or the network(s) connected to any Coaching WRX server, or interfere with any other party's use and enjoyment of any Service. You may not attempt to gain unauthorized access to any Service, other accounts, computer systems or networks connected to any Coaching WRX server or to any of the Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Service.
We care deeply about the privacy of our users.
Coaching WRX has the right to send you emails. Without this right you
We respect your privacy and do not tolerate spam.
Coaching WRX has the right to read the busy/free times of the coach’s calendar and send calendar invitations. Without this right your clients could not make online bookings and Coaching WRX could not create calendar invitations for sessions. We respect your privacy and do not read your calendar content.
Coaching WRX has the right to use your Zoom account for you. Without this right your clients would not receive the zoom link in their calendar invitation. We do not use your Zoom account for anything else.
If the coach sends the coaching log created in Coaching WRX to ICF for credentialing purposes, in a GDPR compliant way without the personal data, the coach is giving ICF the permission to ask Coaching WRX to verify the hours. We will not share any information to ICF about the coach, coaches clients or any content in Coaching WRX. We will only send the confirmation request email to the coach and the client in the log on ICF’s behalf. The coach and the client are free to reply to the request or not.
We listen to our customers and develop the service constantly. Some changes are on the background like technical changes on the server that you as a user won’t even notice, but there might be also times when we replace your favorite feature with something else, you might not be as so about. We have the right to do that. If you are not happy with something, please let us know. We do our absolute best to continuously develop the service to best support you.
Coaching WRX has all the rights to use, modify, reproduce, display and distribute your data in order to provide the service to you (for example if some of your content is causing technical problems to the Service, we have the right to fix it). We may also remove any of your content if we consider it illegal or inappropriate.
We can even permanently or temporarily terminate or suspend your access, denying your access without prior notice or any liability for any reason, if we feel you should not be allowed to continue using the service for some reason. Upon termination of your use of the Service, you continue to be bound by this Agreement. With common sense and conventional usage you have no problems.
WRX Company will send you emails to the email you provide (eg. Client purchase orders), but is not responsible for any automatic filtering you or your network provider or your software may apply to email notifications we send to the email address you provide us.
We are not liable for your or any other users actions or inactions. Please behave respectfully towards others. You understand and agree that you may be exposed to user content that is inaccurate, objectionable, inappropriate for children, incomplete, delayed, misleading, illegal, offensive or otherwise harmful or otherwise unsuited to your purpose, and you agree that WRX Company shall not be liable for any damages you allege to incur as a result of user content. The Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by WRX Company.
WRX Company generally does not review content provided by our users. You agree that we are not responsible for third parties' (including other users') content or information or for any damages as result of your use of or reliance on it. WRX Company does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third party website from the Service, you do so at your own risk and you expressly relieve WRX Company from any and all liability arising from your use of any third-party website, service, or content.
We are not responsible for the content you or other users share. You agree to use the service only in a manner accepted. If we feel you are not doing so, we can remove the violating content or your entire account.
Coaching WRX is the coaching services matchmaker.
As a Client: When you buy coaching services via Coaching WRX you are responsible of the payments directly to the seller. All service purchased from or via the Service are transported and delivered to you by an independent coach not affiliated with, or controlled by, WRX Company. All purchases made through our Service are final and we shall not refund any purchases.
As a Coach: When you sell coaching services via Coaching WRX any issues of payments disagreements are between you and the buyer.
Our servers and data are protected one of the largest hosting companies in Europe with first-rate protection and we are liable for doing everything commercially reasonable to protect your data. Beyond that we assume no liability or warranty. If this is not enough for you, you should not agree to our term nor use the service. To the maximum extent permitted by applicable law, in no event shall WRX Company, its affiliates, agents, directors, employees, suppliers or licensors be liable for any direct or indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, IPR, data or other intangible losses, that result from the use of, or inability to use, this Service.
When it comes to using Coaching WRX, you are responsible for obeying the law of Finland and EU regulations. To the maximum extent permitted by applicable law, WRX Company assumes no liability or responsibility for any errors, mistakes, or inaccuracies of content; personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service, from hacking, tampering or any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; any interruption or cessation of transmission to or from the service; any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service; and/or user content or the defamatory, offensive, or illegal conduct of any third party.
In no event shall WRX Company, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding one euro.
We provide the Service using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about the Service.
The Service is provided "as is" basis and WRX Company makes no warranties of any kind of any service levels, reliability, availability without interruption, merchantability or fitness for a particular purpose or that the Service would be free from errors. WRX Company shall use reasonable efforts to inform the user in advance of any interruptions to the Service and to perform maintenance work in such a way that it does not unduly interrupt the use of Service.
Other than as expressly set out in these terms or additional terms, neither WRX Company nor its suppliers or distributors make any specific promises about the Service. For example, we don’t make any commitments about the content within the Service, the specific functions of the Services, or their reliability, availability, or ability to meet your needs. We provide the Services “as is”.
Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.
WRX Company does not share your information with anyone and provides the best protection of your data through comprehensive security concepts.
Your privacy is our main concern. We do not sell, give or even think about giving your data and information further. Any pictures, personal information, session notes etc. you put to Coaching WRX, is owned by you. What you add to your account is yours. Remember to make sure you have the right to the content you share.
You own the data, but in order to serve you in the best possible way (for example to fix technical problems and provide you with statistics), we need to have all the rights to use, modify, reproduce, display and distribute your data for the purposes of operating and providing the Service to you. We do not have any interest to use your content outside of the Coaching WRX service.
As a Client:
You understand that the admin of the brand you log into and the Coach you buy services from, sees your profile data.
As a Coach:
You understand that Coaching WRX is a public service and your profile and service data you make public, may be searched, seen, used or copied by other users.
Security is extremely important. We do our part to make your data safe. You also have your responsibilities like: use unique password for the application. Do not share it with anyone. If you forget it, please use the forgot password function or contact our Customer Support email@example.com.
See more details at https://coachingwrx.com/en/privacy
For Clients: Coaching WRX is always free.
For Coaches: We offer a full version trial and different price plans with professional features. The admin of the brand is responsible for the payment of Coaching WRX paid plan. You can always see the prices and features here: https://coachingwrx.com/en/price-plans
Value Added Tax (VAT) is added to the prices based on the tax number of the coaching company owning the brand.
During 2018 if your company is located in
You can choose a monthly plan or an annual plan. Monthly plan is invoiced monthly in advance and annual for the whole year in advance. You always save with the annual plan. Your subscription will continue indefinitely until terminated in accordance with the terms of this Agreement. Your subscription will automatically renew and continue for an additional period, at Company's then current price for such subscription. You agree that your Account will be subject to this automatic renewal feature unless you cancel your subscription. You can cancel, downgrade or upgrade anytime.
We do not return your payment of the rest of the period, but you can use it later. Why? We like to keep it simple, effective and as title bureaucracy as possible. It keeps the costs also low. It is important that you know this in advance and feel ok with it before clicking the ”I agree”.
All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.
If you love, like, disagree or you don’t like what we offer please give us feedback. We will listen.
If you are so unhappy with Coaching WRX you no longer want to use the service, you can delete your account and stop using the service anytime.
If you are upset about something, you agree to first contact us at: firstname.lastname@example.org and we will do absolutely everything to support you.
We hope this part of the agreement is never needed, but if we would not for some reason find any solution then the place where we have the final solutions is then District Court of Helsinki, Finland. This Agreement is exclusively governed by the laws of Finland (excluding its choice of law rules).
We are continuously developing the service and appreciate all feedback and ideas you wish to share with us. You hereby agree that you will not be paid for any ideas we might develop further.
You hereby agree that you will not be paid for any ideas we might develop further. By submitting any feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place WRX Company under any fiduciary or other obligation, and that we are free to use the feedback and any IPR or ideas contained in the feedback without any additional compensation to you, and/or to disclose the feedback on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, WRX Company does not waive any rights to use similar or related feedback previously known to WRX Company, or developed by its employees, or obtained from sources other than you.
If you disagree with our terms please do not click the “I agree” check box.
If you do agree with our terms, you can confirm it by clicking the ”I agree” check box and we are happy to welcome you to Coaching WRX - the place where your meaningful moments happen.
We care deeply about the privacy of our users and are committed to the following principles:
We use Cronofy to integrate your calendar data securely. We request the right to list the calendars for you, create a event in your calendar, read the created events, delete the created event and send reminders, in order to enable clients to book, cancel and be reminded of sessions. Cronofy reads your calendar only to provide the integration service, they do not have the right to use the data for anything else and have a strict GDPR compliant data protection policy in place.
Personal data is handled for customer relationship communications, other customer relationship management, business development of the Service and analysis and statistics purposes.
|Your account data||What we need it for||Personal data||Mandatory|
|Username/Email||To identify you, to allow you to login and to send you needed emails like purchases orders, booking confirmations and calendar invitations with the virtual link or physical address or other relevant to the use of Coaching WRX information. We respect your privacy and do not tolerate spam.||yes||*|
|First- and lastname||To enable your client/coach to identify you||yes||*|
|Gender||To provide statistical info on users and clients and to improve the service||other||*|
|Birthday||To provide statistical info on users and clients and to improve the service||other|
|Profile picture||To enable your client/coach to identify you||yes|
|Current position||To enable best match for the client and coach||yes|
|Company||To enable the invoicing to the right company and to enable best match for the client and coach and to provide statistical info on users and clients and to improve the service||yes||*|
|Office address, zipcode, city and country||To enable you to book a meeting at your office or calculate travel distance for you, and to provide statistical info on users and clients and to improve the service||yes||*|
|Phone number||To enable your client/coach to contact you||yes|
|Invoice information||To enable the payment of coaching services||yes|
|Date format, Time type and timezone||To be able to provide you with the correct calendar invitations and show the dates and time according to your preference. And to provide statistical info on users and clients and to improve the service.||other||*|
|Your company tax code||To be able to enable the correct tax on the invoices.||other|
|Coach account data||What we need it for||Personal data||Mandatory|
|Introduction||To enable clients to select a coach right for them||yes|
|Coach credential and expire date||To enable you to stand out as a professional and to enable clients to compare coaches||other|
|Signature image||To enable you to add your signature on certificates you grant clients||yes|
|Coaching languages||To enable clients to search and select a coach right for them||other|
|Calendar||To enable your clients to book a session with you online, get session reminders and enable your clients to cancel a session. We respect your privacy and do not read your calendar content, only the free and busy information. We use Cronofy to safely integrate your calendar to Coaching WRX.||yes||*|
|Credit card details||To enable payment of Coaching WRX service. We do not store the credit card details but the credit cards info is safely handled by payment provider Stripe.||yes||*|
|Brand data||What we need it for||Personal data||Mandatory|
|VAT identification number||To set the right VAT for you based on the location of your company.||other||*|
Whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. The information that we collect will be used to improve our service or provide statistical information of users.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We do not sell, give or even think about giving your data and information outside of the Coaching WRX service. The information that we collect will be used to contact or identify you, improve our Service or to provide unidentifiable statistical information of users.
Any pictures, personal information, notes etc you put to Coaching WRX stays in Coaching WRX. You own the data, but in order to serve you in the best possible way (for example to fix technical problems and provide you with statistics), we have all the rights to use, modify, reproduce, display and distribute your data for the purposes of operating and providing the Service to you. We do not have any interest to use your content outside of the Coaching WRX service.
As a client you understand that the admin of the brand you log into and the coach you buy services from, sees your profile data. You also understand that when a session booking is made via Coaching WRX, a calendar invitation is created for you and your coach and stored with your name in both your and coach's calendar.
As a coach you understand that Coaching WRX is a public service and the profile and service data you make public, may be seen, used or copied by other users. You also understand that when you connect your calendar to Coaching WRX, you are accountable for the data privacy of your calendar content. We always recommend keeping your calendar private to stay GDPR complient.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Access to your personal information is restricted to prevent unauthorized access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.
Security is extremely important. We do our part to make your data safe. You also have your responsibilities like: use unique password for the application. Do not share it with anyone. If you forget it, please use the forgot password function or contact our Customer Service at email@example.com.
We may employ third-party companies and individuals to maintain or develop our Service or parts of the Service or to assist us in analyzing how our Service is used. We want to inform our Service users that these third parties have access to your Personal Information and that these third parties may reside outside the European Union. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. WRX Company Ltd guarantees by contractual arrangements that personal data is processed in accordance with Personal Data Act and applicable EU regulations.
You have the right to correct, update or delete your personal information anytime.
If you have any questions, comments or concerns about how we handle your personal information, then you may contact us at firstname.lastname@example.org or by writing to
WRX Company Ltd, Urho Kekkosen katu 3A3, 00100 HELSINKI, Finland.
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from users under 18. In the case we discover that a user under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us, email@example.com, so that we will be able to do necessary actions.