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We try to make these terms of use (“Agreement”) of Coaching WRX service (“Service” or “Coaching WRX”) as simple as possible. This Agreement describes the terms and conditions which you accept by using our website at http://coachingwrx.com (“Website”) or Services.

In this Agreement:

“Client” “Client” means a user of the Service who identifies as a client or potential purchaser of coaching services through the Website.

“Client Company” means a Client who is a company, association, organization or other legal entity other than a natural person.

“Coach” means a user of the Service who identifies as a provider of coaching services through the Website.

“Coach Company” means a Coach who is a company, association, organization or other legal entity other than a natural person.

“Corporate Tribe admin” means a user (usually HR of a corporation) who is using the Service on behalf of a company or organization.

“WRX Company” Company” means WRX Company Ltd, a limited company incorporated according to the laws of Finland with the company id 2844494-9 and VAT id FI28444949.

1 - WHO CAN USE THE SERVICE?

To use the Service as a Client, you need

• to agree with these terms
• be over 18 of age

To use the Service as a Coach or Coach Company admin, you need

• to agree with these terms
• be over 18 of age
• to accept being personally (or via your own or your employers company) accountable for payment of use of the Service and any applicable taxes
• to agree that if you open an account on behalf of a company, organization, or other entity, then “you” includes you and that entity, and you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf.

To use the Service as a Client Company admin or Corporate Tribe admin, you need

• to agree with these terms
• be over 18 of age
• to be authorized by the organization on whose behalf you are creating a Coaching WRX account
• to agree that the organization is accountable for payment of use of the service and relevant taxes
• to agree that if you open an account on behalf of a company, organization, or other entity, then “you” includes you and that entity, and you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf.

2 - WHAT IS COACHING WRX?

Coaching made simple. Easy to use, freedom to choose. Coaching WRX is a safe and secure service which enables professional coaches to sell and deliver coaching services online, clients to buy coaching services and manage their process, and Corporate HRs to manage a coach pool and have transparency on impact and return on investment (ROI).

The Service has been developed by professional coaches for professional coaches and corporate HR.

For Client: Coaching WRX makes your life easier! Coaching WRX is a free and safe service to get coaching support for your growth. You can easily find the right coach, buy coaching services, book sessions, join virtual sessions, register for trainings, see your progress, chat with the coach and keep your session notes and certificates safe, anytime, anywhere, online.

For Coach: Coaching WRX makes your life easier! You will have more time to enjoy life and get more sales and impact. Coaching WRX is your important step to GDPR compliance. You can, with your own brand look and feel, easily and safely offer your services, create contracts, define your working hours and allow clients to book and reschedule online. You can serve wider clientele by delivering your services with virtual tools and you can save your session notes in a data secure service and follow up the progress of your clients. Coaching WRX also offers several useful business tools at your service. Coaching WRX works for you!

For Tribe admin: Coaching WRX makes your life easier! You will have transparency on both qualitative and quantitative impact and ROI. You can easily manage the coach pool (internal and external), create services including mentoring programs, find professional coaches and create vendor agreements. Coaching WRX is very important in assuring the GDPR compliance of all coach vendors. You can, with your own brand look and feel, easily and safely follow up the progress, impact and feedback of each process.

The Website and Service are owned and operated by WRX Company Ltd.

If any questions please contact our customer support: support@coachingwrx.com.

3 - WHAT CAN COACHING WRX BE USED FOR?

Coaching WRX can ONLY be used for Coaches and Clients to find one another, enter into service relationships, make and receive payments and receive and perform coaching and training services.

4 - WHAT DO I NEED TO UNDERSTAND ABOUT THESE TERMS?

This Agreement (with our privacy policy and privacy statement) governs your access to and use of the Website and Service, and any software provided on or in connection with the Service.

We develop our Service constantly to make it even better. We want you to understand that these terms are updated time to time and your right and obligation is to read these once in a while and check if you are still ok with them.

You can always find the latest version of these terms on our website: https://coachingwrx.com/en/terms You can find the update date at the top of the Agreement. If you continue using the Service you are agreeing to the updated terms.

Please read both this Agreement and our Privacy policy and Privacy descriptions carefully before using the Service. By accessing the Service or using the Service, you agree to be bound by this Agreement, by our Privacy Policy and by our Privacy description https://coachingwrx.com/en/privacy, whether or not you are a registered user of our service.

Any use or access to the Service by anyone under 18 is strictly prohibited and in violation of this Agreement.

We also use third party applications to be able to provide our Service to you. For example to offer the possible for you to host virtual meetings or webinars, we offer connecting Zoom or Stripe to your Coaching WRX account. You can find their terms here: https://zoom.us/terms

By agreeing to our term you also agree to their terms. If you mess up with their terms you are responsible directly to them. We are not included. Common sense and conventional use of the Service doesn’t get you in any trouble with third parties or with us.

If you share any links or other content please check that you have the right to do that. If you mistreat someone’s user rights you are again responsible to the third party (them) not to us.

Simply said you are responsible for your actions.

If any part of this Agreement is considered not ok by a real court, the rest of the agreement is still ok. And we will fix the terms immediately, since we want to do things right.

If you do not agree to any of these terms or any future Terms of Use, do not use or access (or continue to access) the Service. In other words if you disagree with our terms you can NOT use our Service, so please please don’t click the “I agree” box if you don’t agree.

Coaching WRX is not giving up any rights on any of the terms. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Coaching WRX’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

5 - WHAT AM I NOT ALLOWED TO DO?

You may not use, or encourage, promote, facilitate, or instruct/induce others to use, the Website or Services for any activities that violate any law, statute, ordinance or regulation; for any other illegal, fraudulent, harmful, or offensive purpose; or to transmit, store, display, distribute or otherwise make available content that is illegal, harmful, or offensive.

You are expected to use the Website and Service for their intended purposes as described in section 3 above and you may not use the Website and Service in contravention of their intended purposes.

Because we respect the rights of others and data privacy, you agree that any user content that you post, does not and will not violate any law or infringe any rights of any third party, including without limitation any IPR’s, publicity rights or rights of privacy.

For the purposes of this Agreement, IPR (Intellectual Property Rights) means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

We reserve the right, but are not obligated, to reject and/or remove any user content that we believe, in our sole discretion, violates this Agreement or violates our general guidelines.

As a client, you are NOT allowed to

• Transfer or share your user account with another person
• Give false information, such as your name, company or office address, since you are signing a contract with the coach and booking are made based on the information you give.
• Give email address you don't use, since your purchase confirmation and session information will be delivered to you by email
• Share content you do not have rights to in other words mistreat someone’s IPR’s
• Share content that is inappropriate, illegal, violating or defensive
• Use our logos
• Use Coaching WRX for any other purpose than buying or using coaching/training services

As a coach, you are NOT allowed to

• Transfer or share your user account with another person
• Give false information, such as your name, company or office address. The service is only for ethical coaches.
• Give a email address you don't use, since client purchase orders and bookings will be delivered to you by email
• Share content you do not have rights to in other words mistreat someone’s IPR’s
• Set a price on public content (providing a link in a service element) that you do not have rights to
• Share content that is inappropriate, illegal, violating or defensive
• Use our logos
• Use Coaching WRX for any other purpose than selling, delivering, buying or using coaching/training services.
• Misuse the virtual tools reasonable usage or other terms by zoom or skype: https://zoom.us/terms or https://www.skype.com/en/legal/

As a admin, you are NOT allowed to

• Transfer or share your user account with another person
• Give false information, such as your name or company name or any false information about your authorization by the organization on whose behalf you are accessing Coaching WRX.
• Give email address you don't use, since reporting and other important information will be delivered to you by email
• Use our logos
• Use Coaching WRX for any other purpose than enabling buying or using coaching/training services easy within your organization and following up the progress and impact.
• For Tribe admin: Use Coaching WRX to sell coaching/training/mentoring services outside of your organization, unless this is specifically agreed in a seperate contract.

6 - YOUR RESPONSIBILITY FOR YOUR ACCOUNT:

You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. You must notify WRX Company (support@coachingwrx.com) immediately of any breach of security or unauthorized use of your account.

WRX Company will not be liable for any losses caused by any unauthorized use of your account. When creating your account, you must provide accurate and complete information.

This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by WRX Company without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

As a condition of your use of the Service, you will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any Coaching WRX server, or the network(s) connected to any Coaching WRX server, or interfere with any other party's use and enjoyment of any Service. You may not attempt to gain unauthorized access to any Service, other accounts, computer systems or networks connected to any Coaching WRX server or to any of the Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Service.

7 - WHAT AM I ALLOWING WRX COMPANY TO DO?

We care deeply about the privacy of our users.

You understand that by using the Website or Service you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our Privacy Policy and privacy description https://coachingwrx.com/en/privacy

Coaching WRX has the right to send you emails. Without this right you

• as a client would not receive purchase confirmations, session information, session reminders etc.
• as a coach would not receive client purchase orders, session bookings, session reminders etc.

We respect your privacy and do not tolerate spam.

CALENDAR – If you connect your calendar as a coach or mentor, Coaching WRX has the right to read the busy/free times of the your calendar and send calendar invitations and delete them. Without this right your clients could not make online bookings and Coaching WRX could not create calendar invitations for sessions nor cancel them if needed. We respect your privacy and do not read your calendar content. With Apple iCal we use Cronofy to connect your calendar. Cronofy copies your calendar content, but does not have the right to use your data to anything else than providing you the integration service needed.

VIRTUAL TOOLS – If you connect your virtual tools (Zoom or Skype), Coaching WRX has the right to use your Zoom account for you. Without this right your clients would not receive the zoom link in their calendar invitation nor be able to join the virtual session in the process view. We do not use your Zoom account for anything else.

ICF - If the coach sends the coaching log created in Coaching WRX to ICF for credentialing purposes, in a GDPR compliant way without the personal data, the coach is giving ICF the permission to ask Coaching WRX to verify the hours. We will not share any information to ICF about the coach, coaches clients or any content in Coaching WRX. We will only send the confirmation request email to the coach and the client in the log on ICF’s behalf. The coach and the client are free to reply to the request or not.

We listen to our customers and develop the service constantly. Some changes are on the background like technical changes on the server that you as a user won’t even notice, but there might be also times when we replace your favorite feature with something else, you might not be as so about. We have the right to do that. If you are not happy with something, please let us know. We do our absolute best to continuously develop the service to best support you.

In order to fix possible technical problems due to your data or to provide general statistics, we have the right to use, modify, delete, reproduce, display or distribute your data for the purposes of operating and providing the Service. We do not use your data outside of the Coaching WRX service. We have the right to remove data that is not compliant with our user terms or data privacy and security policies.

We can even permanently or temporarily terminate or suspend your access, denying your access without prior notice or any liability for any reason, if we feel you should not be allowed to continue using the service for some reason. Upon termination of your use of the Service, you continue to be bound by this Agreement. With common sense and conventional usage you have no problems.

If you login with Facebook, Google of Linked in and connect to WRX Company with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service. For more information on the types of information we collect from these third-party services, please read our Privacy Policy and Privacy description: https://coachingwrx.com/en/privacy

8 - WHAT IS WRX COMPANY LIABLE OR NOT LIABLE FOR?

WRX Company will send you emails to the email you provide (eg. Client purchase orders), but is not responsible for any automatic filtering you or your network provider or your software may apply to email notifications we send to the email address you provide us.

We are not liable for your or any other users actions or inactions. Please behave respectfully towards others. You understand and agree that you may be exposed to user content that is inaccurate, objectionable, inappropriate for children, incomplete, delayed, misleading, illegal, offensive or otherwise harmful or otherwise unsuited to your purpose, and you agree that WRX Company shall not be liable for any damages you allege to incur as a result of user content. The Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by WRX Company.

WRX Company generally does not review content provided by our users. You agree that we are not responsible for third parties' (including other users') content or information or for any damages as result of your use of or reliance on it. WRX Company does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third party website from the Service, you do so at your own risk and you expressly relieve WRX Company from any and all liability arising from your use of any third-party website, service, or content.

We are not responsible for the content you or other users share. You agree to use the service only in a manner accepted. If we feel you are not doing so, we can remove the violating content or your entire account.

Coaching WRX is the coaching services matchmaker.

As a Client: When you buy coaching services via Coaching WRX you are responsible of the payments directly to the seller, the coach. All service purchased from or via the Service are transported and delivered to you by an independent coach not affiliated with, or controlled by, WRX Company. All purchases made through our Service are final and we shall not refund any purchases.

As a Coach: When you sell coaching services via Coaching WRX any issues of payments disagreements are between you and the buyer.

Our servers and data are protected one of the largest hosting companies in Europe with first-rate protection and we are liable for doing everything commercially reasonable to protect your data. Beyond that we assume no liability or warranty. If this is not enough for you, you should not agree to our term nor use the service. To the maximum extent permitted by applicable law, in no event shall WRX Company, its affiliates, agents, directors, employees, suppliers or licensors be liable for any direct or indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, IPR, data or other intangible losses, that result from the use of, or inability to use, this Service.

When it comes to using Coaching WRX, you are responsible for obeying the law of Finland and EU regulations. To the maximum extent permitted by applicable law, WRX Company assumes no liability or responsibility for any errors, mistakes, or inaccuracies of content; personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service, from hacking, tampering or any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; any interruption or cessation of transmission to or from the service; any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service; and/or user content or the defamatory, offensive, or illegal conduct of any third party.

In no event shall WRX Company, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding one euro.

We provide the Service using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about the Service.

The Service is provided “as is” basis and WRX Company makes no warranties of any kind of any service levels, reliability, availability without interruption, merchantability or fitness for a particular purpose or that the Service would be free from errors. WRX Company shall use reasonable efforts to inform the user in advance of any interruptions to the Service and to perform maintenance work in such a way that it does not unduly interrupt the use of Service.

Other than as expressly set out in these terms or additional terms, neither WRX Company nor its suppliers or distributors make any specific promises about the Service. For example, we don’t make any commitments about the content within the Service, the specific functions of the Services, or their reliability, availability, or ability to meet your needs. We provide the Services “as is”.

Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.

9 - WHO HAS THE RIGHTS TO CONTENT I INPUT TO COACHING WRX?

You own your data. WRX Company does not share your information with anyone outside the system and provides the best protection of your data through comprehensive security concepts. Please read our Privacy policy and privacy description at https://coachingwrx.com/en/privacy

Your privacy is our main concern. We do not sell, give or even think about giving your data and information further.

Security is extremely important. We do our part to make your data safe. You also have your responsibilities like: use unique password for the application. Do not share it with anyone. If you forget it, please use the forgot password function or contact our Customer Support support@coachingwrx.com.

See more details at https://coachingwrx.com/en/privacy

10 - WHAT IS THE PRICE OF USING COACHING WRX?

For Clients: Coaching WRX is always free.

For Coaches: Coaches: We offer different price plans with basic, professional and premium features. The admin of the brand is responsible for the payment of Coaching WRX paid plan. You can always see the prices and features here: https://coachingwrx.com/en/price-plans

For Corporate Tribes: We offer a fixed all inclusive pricing model for corporations depending on the size of the organization. Please contact us for more details.

Value Added Tax (VAT) is added to the prices based on the tax number of the coaching company owning the brand.

During 2024 if your company is located in

• Finland VAT is 25.5%
• Other EU country VAT is 0% (Reverse charge, VAT Directive art 44. Remember to inform you accountant about this.)
• Outside of EU VAT is 0%
• If tax number is not provided, VAT is 25.5%

Coach can choose a monthly plan or an annual plan, Corporate Tribes are always with annual plan. Monthly plan is invoiced monthly in advance and annual for the whole year in advance. You always save with the annual plan. Your subscription will continue indefinitely until terminated in accordance with the terms of this Agreement. Your subscription will automatically renew and continue for an additional period, at Company's then current price for such subscription. You agree that your Account will be subject to this automatic renewal feature unless you cancel your subscription. You can cancel, downgrade or upgrade anytime.

We do not return your payment of the rest of the period, but you can use it later. Why? We like to keep it simple, effective and as title bureaucracy as possible. It keeps the costs also low. It is important that you know this in advance and feel ok with it before clicking the ”I agree”.

All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.

11 - WHAT IF I AM NOT HAPPY WITH COACHING WRX?

If you love, like, disagree or you don’t like what we offer please give us feedback. We will listen.

If you are so unhappy with Coaching WRX you no longer want to use the service, you can delete your account and stop using the service anytime.

If you are upset about something, you agree to first contact us at: support@coachingwrx.com and we will do absolutely everything to support you.

We hope this part of the agreement is never needed, but if we would not for some reason find any solution then the place where we have the final solutions is then District Court of Helsinki, Finland. This Agreement is exclusively governed by the laws of Finland (excluding its choice of law rules).

12 - WHAT IF I HAVE AN IDEA TO IMPROVE COACHING WRX SERVICE?

We are continuously developing the service and appreciate all feedback and ideas you wish to share with us.

You hereby agree that you will not be paid for any ideas we might develop further. By submitting any feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place WRX Company under any fiduciary or other obligation, and that we are free to use the feedback and any IPR or ideas contained in the feedback without any additional compensation to you, and/or to disclose the feedback on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, WRX Company does not waive any rights to use similar or related feedback previously known to WRX Company, or developed by its employees, or obtained from sources other than you.

13 - THANK YOU!

We are really happy that you read the terms of use of Coaching WRX service.

If you disagree with our terms please do not click the “I agree” check box.

If you do agree with our terms, you can confirm it by clicking the ”I agree” check box and we are happy to welcome you to Coaching WRX - the place where meaningful moments happen.